Official Policy Location: This is the authoritative version of our Privacy Policy. The current version is always available at: www.akunindo.com/privacy
Privacy Policy in Plain Language
What you need to know about how AkunIndo handles your data:
- What we collect: Your email, expense data, receipt photos, and basic device information
- Why we collect it: To help you track expenses, scan receipts with AI, and generate reports
- Who we share with: Cloud services (Supabase, Hetzner), AI provider (Mistral AI), and subscription manager (RevenueCat). We never sell your data.
- Where your data goes: Processed in Germany, France (EU), and United States (with legal safeguards)
- How long we keep it: While you use the service, plus up to 90 days after account deletion
- Your rights: Access, correct, export, or delete your data anytime. Contact privacy@akunindo.com
- Your location matters: You're protected by both EU (GDPR) and Indonesian (UU PDP) privacy laws
- Tax compliance: YOU must export and keep your data for 10 years (Indonesian tax law). We delete everything after 90 days.
AI Notice: We use AI to read receipts and suggest categories. It's not 100% accurate - always verify before relying on it for tax purposes.
Introduction
Welcome to AkunIndo! We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Important: By using AkunIndo, you agree to the collection and use of information in accordance with this Privacy Policy. However, accepting these terms does NOT automatically mean you consent to marketing emails or optional data uses - those require separate opt-in consent.
Data Controller
Identity of Data Controller:
- Name: Jan Tammen / AkunIndo (operating name)
- Location: Germany
- Contact: privacy@akunindo.com
- Website: www.akunindo.com
Applicable Data Protection Laws:
As AkunIndo is currently operated by a controller based in Germany and serves users primarily in Indonesia, your personal data is protected under:
- European Union General Data Protection Regulation (GDPR)
- Indonesian Personal Data Protection Law (UU PDP No. 27/2022)
You benefit from the protections of both regulations. Where regulations conflict, we apply the standard that provides you greater protection.
1. Information We Collect
1.1 Personal Information
- Account Information: Email address and name
- Organization Information: Organization name, business details (if creating an organization account)
- Contact Information: When you contact our support team
Note: We do NOT collect payment or billing information. All subscription payments are processed directly by Apple App Store or Google Play Store.
1.2 Financial and Business Data
- Receipt and Invoice Images: Photos, PDFs, and screenshots of receipts and invoices you upload
- Expense Data: Transaction amounts, dates, vendor names, categories, payment methods, and descriptions
- Account Categories: Your customized chart of accounts and expense categorizations
- Contact Records: Vendor and customer information you add
1.3 Automatically Collected Information
- Device Information: Mobile device type, operating system, unique device identifiers
- Usage Data: App features used, pages viewed, time spent in app, interaction patterns
- Log Data: IP address, browser type, access times, crash logs, and error reports
- Analytics Data: Aggregated usage statistics to improve our Service
1.4 Information from Third Parties
- OCR Processing: We use Mistral AI for optical character recognition of your receipts
2. How We Use Your Information
Legal Basis for Processing Your Data
Under GDPR, we must have a legal basis for processing your personal data. Here's our basis for each processing activity:
| Data Type |
Processing Activity |
Legal Basis |
GDPR Article |
| Email address, Name |
Account creation, authentication |
Contract (Art. 6(1)(b)) |
Necessary to provide service |
| Transaction data |
Expense tracking, reporting |
Contract (Art. 6(1)(b)) |
Core service functionality |
| Receipt images |
OCR processing, record-keeping |
Contract (Art. 6(1)(b)) |
Service feature |
| Device info, usage analytics |
Service improvement, bug fixes |
Legitimate Interest (Art. 6(1)(f)) |
Product improvement |
| Marketing communications |
Promotional emails |
Consent (Art. 6(1)(a)) |
Opt-in required |
| Organization member data |
Multi-user collaboration |
Contract (Art. 6(1)(b)) |
Organization feature |
Legitimate Interest Assessment:
Where we rely on legitimate interest, we have assessed that:
- Our interest is legitimate (service improvement)
- Processing is necessary for that interest
- Your rights don't override our interest
- You can object to this processing (see Your Rights section)
Withdrawing Consent:
For processing based on consent (marketing), you can withdraw anytime without affecting other services.
2.1 To Provide and Maintain Our Service
- Process and categorize expenses from uploaded documents
- Extract data from receipts using AI-powered OCR technology
- Store and organize your financial records
- Generate expense reports and exports
- Sync data across your devices
- Provide offline functionality
2.2 To Improve and Optimize Our Service
- Analyze usage patterns to enhance user experience
- Train and improve our AI models (using anonymized data only)
- Develop new features and functionality
- Fix bugs and technical issues
- Monitor and analyze trends and performance
2.3 To Communicate With You
- Send transactional emails (account confirmations, password resets)
- Provide customer support and respond to inquiries
- Send important service updates and announcements
- Request feedback and conduct surveys (optional)
- Send marketing communications (with your consent, which you can withdraw anytime)
2.4 For Security and Legal Compliance
- Detect and prevent fraud, abuse, and illegal activity
- Protect the security and integrity of our Service
- Comply with legal obligations and enforce our Terms of Service
- Protect our rights, privacy, safety, or property
3. Data Sharing and Disclosure
We do not sell your personal information.
3.1 With Your Consent
We will share your information when you explicitly authorize us to do so.
3.2 Third-Party Service Providers
We share your data with the following service providers who process data on our behalf:
Database & Hosting
Supabase Inc.
- Legal Name: Supabase, Inc.
- Address: 970 Toa Payoh North, #07-04, Singapore 318992
- Purpose: Database hosting and backend infrastructure
- Data Processed: All application data (user accounts, transactions, receipts, organization data)
- Location: United States (AWS infrastructure)
- Safeguards: Standard Contractual Clauses (SCCs), SOC 2 Type II certified, ISO 27001 certified
- Privacy Policy: https://supabase.com/privacy
Hetzner Online GmbH
- Legal Name: Hetzner Online GmbH
- Address: Industriestr. 25, 91710 Gunzenhausen, Germany
- Purpose: API server hosting and infrastructure
- Data Processed: All application data in transit, API request processing
- Location: Germany (European Union)
- Safeguards: GDPR compliant (EU-based), ISO 27001 certified, DIN ISO/IEC 27001
- Privacy Policy: https://www.hetzner.com/legal/privacy-policy
AI & OCR Processing
Mistral AI
- Legal Name: Mistral AI
- Address: 15 Rue des Halles, 75001 Paris, France
- Purpose: Optical Character Recognition (OCR) for receipt processing and AI-powered expense categorization
- Data Processed: Receipt images, extracted text, transaction amounts, merchant names
- Location: France (European Union)
- Safeguards: GDPR compliant (EU-based)
- Privacy Policy: https://mistral.ai/terms/
- Data Retention: Processed data not retained by Mistral AI after processing (per API terms)
Subscription Management
RevenueCat Inc.
- Legal Name: RevenueCat, Inc.
- Address: 1 Letterman Drive, Building D, Suite DM-700, San Francisco, CA 94129, United States
- Purpose: Subscription status verification and entitlement management
- Data Processed: User ID, subscription status, purchase events, platform (iOS/Android), subscription duration
- Location: United States
- Safeguards: Standard Contractual Clauses (SCCs), SOC 2 Type II certified
- Privacy Policy: https://www.revenuecat.com/privacy
- Note: Payment processing and financial data (credit cards) handled by Apple App Store / Google Play Store directly, not by RevenueCat or AkunIndo
Email Delivery
Resend, Inc.
- Legal Name: Resend, Inc.
- Address: 2261 Market Street, San Francisco, CA 94114, United States
- Purpose: Transactional email delivery (one-time passwords, notifications, receipts)
- Data Processed: Email addresses, user names, email content (OTP codes, notifications)
- Location: United States
- Safeguards: Standard Contractual Clauses (SCCs), SOC 2 Type II certified
- Privacy Policy: https://resend.com/legal/privacy-policy
Error Tracking & Monitoring
Sentry
- Legal Name: Functional Software, Inc. (dba Sentry)
- Address: 45 Fremont Street, 8th Floor, San Francisco, CA 94105, United States
- Purpose: Application error tracking, performance monitoring, crash reporting
- Data Processed: Error logs, stack traces, user ID (pseudonymized), device information, app version
- Location: United States
- Safeguards: Standard Contractual Clauses (SCCs), SOC 2 Type II certified, ISO 27001 certified
- Privacy Policy: https://sentry.io/privacy/
- Data Retention: Error data retained for 90 days, then automatically deleted
Content Delivery & Security
Cloudflare, Inc.
- Legal Name: Cloudflare, Inc.
- Address: 101 Townsend St, San Francisco, CA 94107, United States
- Purpose: Website CDN, DDoS protection, SSL/TLS termination
- Data Processed: IP addresses, browser information, website visitor data
- Location: United States (global CDN network)
- Safeguards: Standard Contractual Clauses (SCCs), ISO 27001 certified
- Privacy Policy: https://www.cloudflare.com/privacypolicy/
- Data Retention: Logs retained for 4 hours, then automatically deleted
Mobile App Infrastructure
Expo (650 Industries, Inc.)
- Legal Name: 650 Industries, Inc.
- Address: 14 Calle Genova, San Francisco, CA 94133, United States
- Purpose: Mobile app distribution, over-the-air (OTA) updates, push notifications
- Data Processed: Device tokens (push notifications), device information (OS version, platform), app version, update requests
- Location: United States
- Safeguards: Standard Contractual Clauses (SCCs)
- Privacy Policy: https://expo.dev/privacy
- Note: Push notifications only sent with your consent (can be disabled in settings)
Payment Processing (Indirect)
Apple Inc. / Google LLC
- Purpose: In-app subscription payment processing
- Data Processed: Payment information, billing address, transaction history
- Location: United States
- Note: We do NOT receive your payment information. Apple and Google process payments directly and only share subscription status with us via RevenueCat.
- Privacy Policies:
- Apple: https://www.apple.com/legal/privacy/
- Google: https://policies.google.com/privacy
These providers are contractually obligated to protect your data and use it only for the specific services they provide to us.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
3.4 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government or regulatory requests
- Protection of our rights, property, or safety
- Enforcement of our Terms of Service
- Investigation of fraud, security issues, or illegal activity
3.5 Organization Members
If you are part of an organization account, certain information (expenses, reports) may be visible to other members based on their role.
4. International Data Transfers
Transfer Overview
Your data is processed internationally as follows:
Within the European Union:
- API servers: Germany (Hetzner)
- OCR processing: France (Mistral AI)
- Database infrastructure: Singapore (Supabase Inc., routed through US AWS)
- No additional safeguards needed for EU-to-EU transfers (adequacy within EU)
To the United States:
The following service providers process your data in the United States:
- Database hosting: Supabase (AWS US regions)
- Subscription management: RevenueCat
- Email delivery: Resend
- Error tracking: Sentry
- CDN/Security: Cloudflare
- Mobile infrastructure: Expo
Safeguards: All US-based processors operate under Standard Contractual Clauses (SCCs) - EU Commission approved transfer mechanisms that ensure GDPR-level protection.
From Indonesia perspective:
Your data is transferred from Indonesia to:
- European Union (Germany, France) - Adequate protection level under EU law
- United States (Supabase, RevenueCat, Resend, Sentry, Cloudflare, Expo) - Standard Contractual Clauses (SCCs) ensure data protection
Your Rights Regarding Transfers
Under GDPR and UU PDP, you have the right to:
- Be informed of international transfers (this section)
- Obtain information about safeguards in place
- Object to transfers where appropriate safeguards are absent
For questions about international transfers, contact: privacy@akunindo.com
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- Access Controls: Strict role-based access controls and authentication requirements
- Secure Infrastructure: Hosted on secure, SOC 2 Type II certified infrastructure (Supabase)
- Regular Audits: Security assessments and vulnerability testing
- Data Backups: Regular automated backups with encryption
- Monitoring: Real-time security monitoring and incident response
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.
Retention Periods by Data Type
| Data Type |
Active Account |
After Account Deletion |
Legal Basis |
| Personal Information (name, email) |
Duration of account |
90 days |
Security, fraud prevention |
| Transaction Records |
Duration of account |
90 days |
Security, fraud prevention |
| Receipt Images |
Duration of account |
90 days |
Security, fraud prevention |
| Authentication Data |
Duration of account |
90 days |
Security, fraud prevention |
| Audit Logs |
Duration of account |
90 days |
Security, legal compliance |
| Analytics Data (anonymized) |
Duration of account |
Indefinitely |
Cannot be linked to you |
| Marketing Preferences |
Until opt-out |
Deleted immediately |
Consent-based |
Account Deletion Process
When you request account deletion:
Days 1-7: Grace Period
- Account marked for deletion but reversible
- You can cancel deletion request
- All data remains accessible
Days 8-30: Access Removal
- Account becomes inaccessible to you
- Data removed from active systems
- Deletion is irreversible after Day 7
Days 31-90: Final Cleanup
- Login credentials deleted
- All personal data permanently deleted
- Email address released for re-registration
After 90 Days: Complete Deletion
- All identifiable data permanently deleted from our systems
- Anonymized analytics may remain but cannot identify you
- No recovery possible after this point
Important: Your Tax Compliance Responsibility
Indonesian tax regulations require businesses to retain financial records for 10 years.
This is YOUR responsibility as the business owner, not AkunIndo's responsibility.
When you delete your account:
- ✅ We permanently delete ALL your data within 90 days
- ⚠️ You are responsible for keeping your own records for tax purposes
- ⚠️ We cannot help with tax audits after account deletion
- ⚠️ No recovery is possible after 90-day deletion period
We STRONGLY recommend:
- Export your data BEFORE deletion (see below)
- Keep exported files for 10 years minimum (Indonesian tax law requirement)
- Store backups securely for potential tax audits
Export Before Deletion
Before deleting your account, we strongly recommend exporting your data:
- Account Settings → Export Data → Download Excel/CSV
- Includes all transactions, receipts, reports
- One-time download, available immediately
You can request deletion of your data at any time by contacting us at privacy@akunindo.com.
7. Your Data Protection Rights
Under GDPR (European Union Law)
As AkunIndo is operated by a controller based in the EU, you have the following rights under the General Data Protection Regulation:
1. Right to Access (Article 15)
- Request confirmation of what personal data we process
- Receive a copy of your personal data
- Access via: Account Settings → Profile → Export Data
2. Right to Rectification (Article 16)
- Correct inaccurate personal data
- Complete incomplete personal data
- Update via: Account Settings → Profile
3. Right to Erasure / "Right to be Forgotten" (Article 17)
- Request deletion of your personal data
- We will delete all data within 90 days
- Note: You are responsible for keeping your own records for tax purposes (Indonesian law requires 10 years)
- Request via: Email privacy@akunindo.com
4. Right to Restriction of Processing (Article 18)
- Request we limit how we use your data while resolving disputes
- Example: Freeze account while investigating accuracy concern
- Request via: privacy@akunindo.com
5. Right to Data Portability (Article 20)
- Receive your data in machine-readable format (Excel, CSV)
- Transfer data to another service
- Export via: Account Settings → Export Data
6. Right to Object (Article 21)
- Object to processing based on legitimate interests
- Absolute right to object to marketing communications
- Object via: Settings → Notifications or privacy@akunindo.com
7. Right to Withdraw Consent (Article 7(3))
- Withdraw consent for processing based on consent
- Does not affect lawfulness of processing before withdrawal
- Withdraw via: Settings or privacy@akunindo.com
8. Right Not to Be Subject to Automated Decision-Making (Article 22)
- Not subject to decisions based solely on automated processing
- AkunIndo's AI categorization is suggestive only, you have final control
- You can always manually edit/override AI suggestions
9. Right to Lodge a Complaint (Article 77)
- Complain to data protection supervisory authority
- Germany (controller): Federal Commissioner for Data Protection and Freedom of Information (BfDI) - https://www.bfdi.bund.de/
- Indonesia (data subject): Ministry of Communication and Information Technology (Kominfo)
How to Exercise Your Rights:
- Email: privacy@akunindo.com
- Subject line: "GDPR Rights Request - [Specify Right]"
- We will respond within 30 days (GDPR Article 12)
Under UU PDP (Indonesian Law)
Indonesian residents have the following rights under UU PDP Article 5:
- Right to access personal data
- Right to rectify personal data
- Right to erase personal data
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to withdraw consent
- Right to file complaint with Kominfo
Exercising UU PDP Rights:
- Same contact: privacy@akunindo.com
- Response time: 14 days (per UU PDP implementing regulations)
7.1 Access and Correction
You can access, update, or correct your account information through the app settings at any time.
7.2 Data Export
You can export your expense data in Excel or CSV format at any time through the app.
7.3 Account Deletion
You can delete your account and all associated data from the app settings or by contacting us.
7.4 Marketing Communications
You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us.
8. Automated Processing and AI (GDPR Article 22 Disclosure)
AI-Powered Features
AkunIndo uses artificial intelligence for:
- Optical Character Recognition (OCR): Extracting text from receipt images
- Expense Categorization: Suggesting expense categories based on transaction details
- Merchant Recognition: Identifying vendor names from receipts
- Amount Extraction: Reading transaction amounts from images
Processing Provider: Mistral AI (France, EU)
No Fully Automated Decisions
Important: AkunIndo does NOT make decisions based solely on automated processing that produce legal effects or similarly significant effects on you.
- AI suggestions require your confirmation
- You have full control to accept, modify, or reject AI categorizations
- You can manually enter all data without using AI features
- No automated decisions affect your account status, access, or pricing
AI Accuracy Limitations
Please note:
- AI categorization is NOT 100% accurate
- OCR may misread text, amounts, or dates
- Suggestions are based on patterns, not your specific context
- You must review and verify all AI-generated data
We are not responsible for:
- Incorrect categorizations or OCR errors
- Tax filing errors based on AI suggestions
- Financial decisions made using AI-generated data
Disclaimer: AkunIndo is not tax, accounting, or financial advice. Consult qualified professionals for guidance.
Opting Out of AI
Manual Entry Mode:
- You can choose to manually enter transaction details instead of using OCR
- Category suggestions can be ignored and manually selected
- AI processing is designed to assist, not replace, your judgment
Training Data
We use aggregated, anonymized data to improve AI models:
- Personal identifying information removed before analysis
- Used to improve categorization accuracy
- You cannot opt out of anonymized training data usage
9. Multi-Organization Accounts
AkunIndo offers organization accounts for businesses with multiple team members.
Data Roles
Organization Owner:
- Acts as data controller for organization data
- Responsible for member data processing compliance
- Can view all organization transactions and data
- Must obtain employee consent for monitoring
Organization Admins/Managers:
- Act on behalf of the data controller (Owner)
- Can view organization data according to role permissions
- Cannot access members' personal accounts or other organizations
Organization Members (Employees):
- Create transaction data within organization context
- Data visible to Owners/Admins/Managers (according to role)
- Can access and export own transaction data
- Cannot access other members' personal accounts
Data Ownership
Transaction Data: Created within an organization belongs to that organization for legal compliance (tax records). Employees can export their own transactions but cannot delete organization records.
Personal Account Data: Your email, name, and authentication data belong to you. Organization admins cannot access your personal account or other organizations you belong to.
When You Leave an Organization
- Your personal account is unaffected
- Transaction data you created remains with organization (tax compliance)
- Your access to organization data is immediately revoked
- You can request data export before leaving
- Organization cannot delete your AkunIndo account (only remove you from organization)
For Organization Administrators
If you are an organization Owner/Admin, you are a data controller under GDPR and UU PDP:
- Obtain employee consent for data processing
- Inform employees about data monitoring
- Comply with employment and privacy laws
- Respond to employee data rights requests
- Do not use data for purposes beyond expense tracking
Employer Obligations:
- Transparency with employees about monitoring
- Legitimate purpose for data processing
- Respect employee privacy rights
- Comply with German/Indonesian employment law (as applicable)
10. Mobile App Permissions
AkunIndo requests the following device permissions:
Camera Access
- Purpose: Scan receipts directly in-app
- When: When you tap "Scan Receipt"
- Can Deny? Yes, but must upload from gallery instead
- Data Usage: Photos uploaded to servers for OCR processing
Photo Library Access
- Purpose: Select existing receipt photos
- When: When you choose "Upload from Gallery"
- Can Deny? Yes, but must use camera for real-time scanning
- Data Usage: Selected photos uploaded for processing
Network Access
- Purpose: Sync data with servers, process OCR, receive updates
- Can Deny? No, app requires internet connection
- Data Usage: All app data transmitted over encrypted connection
Notifications (Optional)
- Purpose: OCR completion, export ready, subscription reminders
- When: First app launch
- Can Deny? Yes, can disable in settings
Permissions We Do NOT Request
For your privacy, AkunIndo does NOT request:
- Location access
- Contacts access
- Microphone access
- Calendar access
Managing Permissions
iOS: Settings > AkunIndo > (toggle permissions)
Android: Settings > Apps > AkunIndo > Permissions
You can revoke permissions anytime. Features requiring revoked permissions will prompt you when accessed.
11. Data Breach Procedures
Our Commitment to Security
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
In the Event of a Data Breach
Our Response Timeline:
0-24 hours: Detection & Assessment
- Security monitoring detects incident
- Security team assesses scope and severity
- Affected systems isolated
24-72 hours: Notification
- Supervisory Authority: Report to German DPA (BfDI) within 72 hours (GDPR Article 33)
- Affected Users: Notify you via email within 72 hours if high risk to your rights (GDPR Article 34, UU PDP Article 58)
- Indonesian Authority: Report to Kominfo as required by UU PDP
72+ hours: Remediation
- Vulnerabilities patched
- Additional security measures implemented
- Third-party security audit conducted
What We'll Tell You
Breach notification includes:
- Nature and categories of data affected
- Approximate number of users impacted
- Potential consequences and risks
- Measures we've taken to address the breach
- Recommendations for you (e.g., change password)
- Contact for questions: privacy@akunindo.com
What You Should Do
If notified of a breach:
- Change your password immediately
- Monitor accounts for suspicious activity
- Enable two-factor authentication if available
- Review recent transactions
- Contact us if you notice unauthorized activity
Reporting Suspected Breaches
If you suspect your account is compromised:
- Immediately change your password
- Email: security@akunindo.com (subject: "URGENT: Account Breach")
- We will investigate within 24 hours
12. Children's Privacy
AkunIndo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us immediately at privacy@akunindo.com, and we will take steps to delete such information.
13. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will notify you by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification (for significant changes)
- Displaying an in-app notification
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@akunindo.com
- Support Email: support@akunindo.com
- Phone/WhatsApp: +62 811 305 777 82
- Website: akunindo.com
For security-related concerns:
- Email: security@akunindo.com
16. Version History
Version 1.0 (November 11, 2025)
Initial Comprehensive Release:
- Data Controller identity and jurisdiction disclosure (German operator)
- Complete third-party processor list with full contact details and safeguards:
- Supabase (database hosting)
- Hetzner (API hosting)
- Mistral AI (OCR processing)
- RevenueCat (subscription management)
- Resend (email delivery)
- Sentry (error tracking)
- Cloudflare (CDN/security)
- Expo (mobile infrastructure)
- All GDPR data subject rights (Articles 15-22, 77) with procedures
- UU PDP eight data subject rights explicitly
- Legal basis for processing table (GDPR Article 6 compliance)
- Detailed data retention schedule with tax law compliance explanation (10-year requirement)
- AI/automated decision-making disclosure (GDPR Article 22)
- Data breach notification procedures (72-hour commitment)
- Multi-organization data handling section (employer/employee rights)
- Mobile app permissions disclosure
- International data transfer framework with Standard Contractual Clauses (SCCs)
- Plain language summary at beginning
- Version history tracking
By using AkunIndo, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Lokasi Resmi Kebijakan: Ini adalah versi resmi dari Kebijakan Privasi kami. Versi terbaru selalu tersedia di: www.akunindo.com/privacy
Kebijakan Privasi dalam Bahasa Sederhana
Yang perlu Anda ketahui tentang cara AkunIndo menangani data Anda:
- Yang kami kumpulkan: Email Anda, data pengeluaran, foto struk, dan informasi perangkat dasar
- Mengapa kami mengumpulkannya: Untuk membantu Anda melacak pengeluaran, memindai struk dengan AI, dan membuat laporan
- Dengan siapa kami berbagi: Layanan cloud (Supabase, Hetzner), penyedia AI (Mistral AI), dan pengelola langganan (RevenueCat). Kami tidak pernah menjual data Anda.
- Ke mana data Anda pergi: Diproses di Jerman, Prancis (UE), dan Amerika Serikat (dengan perlindungan hukum)
- Berapa lama kami menyimpannya: Selama Anda menggunakan layanan, ditambah hingga 90 hari setelah penghapusan akun
- Hak Anda: Akses, koreksi, ekspor, atau hapus data Anda kapan saja. Hubungi privacy@akunindo.com
- Lokasi Anda penting: Anda dilindungi oleh hukum privasi UE (GDPR) dan Indonesia (UU PDP)
- Kepatuhan pajak: ANDA harus mengekspor dan menyimpan data Anda selama 10 tahun (hukum pajak Indonesia). Kami menghapus semuanya setelah 90 hari.
Pemberitahuan AI: Kami menggunakan AI untuk membaca struk dan menyarankan kategori. Ini tidak 100% akurat - selalu verifikasi sebelum mengandalkannya untuk keperluan pajak.
Pendahuluan
Selamat datang di AkunIndo! Kami berkomitmen untuk melindungi privasi Anda dan menangani data Anda secara bertanggung jawab. Kebijakan Privasi ini menjelaskan bagaimana kami mengumpulkan, menggunakan, mengungkapkan, dan melindungi informasi Anda saat Anda menggunakan aplikasi seluler dan layanan kami.
Penting: Dengan menggunakan AkunIndo, Anda menyetujui pengumpulan dan penggunaan informasi sesuai dengan Kebijakan Privasi ini. Namun, menerima syarat ini TIDAK secara otomatis berarti Anda menyetujui email pemasaran atau penggunaan data opsional - itu memerlukan persetujuan opt-in terpisah.
Pengendali Data
Identitas Pengendali Data:
- Nama: Jan Tammen / AkunIndo (nama operasional)
- Lokasi: Jerman
- Kontak: privacy@akunindo.com
- Website: www.akunindo.com
Undang-Undang Perlindungan Data yang Berlaku:
Karena AkunIndo saat ini dioperasikan oleh pengendali yang berbasis di Jerman dan melayani pengguna terutama di Indonesia, data pribadi Anda dilindungi berdasarkan:
- Peraturan Perlindungan Data Umum Uni Eropa (GDPR)
- Undang-Undang Perlindungan Data Pribadi Indonesia (UU PDP No. 27/2022)
Anda mendapat perlindungan dari kedua peraturan tersebut. Di mana peraturan bertentangan, kami menerapkan standar yang memberikan Anda perlindungan lebih besar.
1. Informasi yang Kami Kumpulkan
1.1 Informasi Pribadi
- Informasi Akun: Alamat email dan nama
- Informasi Organisasi: Nama organisasi, detail bisnis (jika membuat akun organisasi)
- Informasi Kontak: Saat Anda menghubungi tim dukungan kami
Catatan: Kami TIDAK mengumpulkan informasi pembayaran atau penagihan. Semua pembayaran langganan diproses langsung oleh Apple App Store atau Google Play Store.
1.2 Data Keuangan dan Bisnis
- Gambar Struk dan Faktur: Foto, PDF, dan tangkapan layar struk dan faktur yang Anda unggah
- Data Pengeluaran: Jumlah transaksi, tanggal, nama vendor, kategori, metode pembayaran, dan deskripsi
- Kategori Akun: Chart of accounts dan kategorisasi pengeluaran yang Anda sesuaikan
- Catatan Kontak: Informasi vendor dan pelanggan yang Anda tambahkan
1.3 Informasi yang Dikumpulkan Secara Otomatis
- Informasi Perangkat: Jenis perangkat seluler, sistem operasi, pengidentifikasi perangkat unik
- Data Penggunaan: Fitur aplikasi yang digunakan, halaman yang dilihat, waktu yang dihabiskan di aplikasi
- Data Log: Alamat IP, jenis browser, waktu akses, log crash, dan laporan kesalahan
2. Cara Kami Menggunakan Informasi Anda
2.1 Untuk Menyediakan dan Memelihara Layanan Kami
- Memproses dan mengkategorikan pengeluaran dari dokumen yang diunggah
- Mengekstrak data dari struk menggunakan teknologi OCR bertenaga AI
- Menyimpan dan mengorganisir catatan keuangan Anda
- Membuat laporan pengeluaran dan ekspor
- Menyinkronkan data di seluruh perangkat Anda
2.2 Untuk Meningkatkan dan Mengoptimalkan Layanan Kami
- Menganalisis pola penggunaan untuk meningkatkan pengalaman pengguna
- Melatih dan meningkatkan model AI kami (hanya menggunakan data anonim)
- Mengembangkan fitur dan fungsionalitas baru
- Memperbaiki bug dan masalah teknis
3. Berbagi dan Pengungkapan Data
Kami tidak menjual informasi pribadi Anda.
3.1 Penyedia Layanan Pihak Ketiga
Kami berbagi data Anda dengan penyedia layanan berikut yang memproses data atas nama kami:
- Supabase Inc. - Hosting database dan infrastruktur backend (Amerika Serikat)
- Hetzner Online GmbH - Hosting server API (Jerman)
- Mistral AI - Pemrosesan OCR dan kategorisasi pengeluaran (Prancis)
- RevenueCat Inc. - Manajemen langganan (Amerika Serikat)
- Resend, Inc. - Pengiriman email transaksional (Amerika Serikat)
- Sentry - Pelacakan kesalahan dan pemantauan (Amerika Serikat)
- Cloudflare, Inc. - CDN dan keamanan (Amerika Serikat)
- Expo - Infrastruktur aplikasi seluler (Amerika Serikat)
Penyedia ini diwajibkan secara kontraktual untuk melindungi data Anda dan menggunakannya hanya untuk layanan spesifik yang mereka berikan kepada kami.
4. Transfer Data Internasional
Data Anda diproses secara internasional:
Dalam Uni Eropa:
- Server API: Jerman (Hetzner)
- Pemrosesan OCR: Prancis (Mistral AI)
Ke Amerika Serikat:
- Hosting database: Supabase
- Manajemen langganan: RevenueCat
- Pengiriman email: Resend
- Pelacakan kesalahan: Sentry
- CDN/Keamanan: Cloudflare
- Infrastruktur seluler: Expo
Perlindungan: Semua pemroses berbasis AS beroperasi di bawah Standard Contractual Clauses (SCC) - mekanisme transfer yang disetujui Komisi UE yang memastikan perlindungan setingkat GDPR.
5. Keamanan Data
Kami menerapkan langkah-langkah keamanan standar industri untuk melindungi informasi Anda:
- Enkripsi: Semua data dienkripsi saat transit (TLS/SSL) dan saat diam (AES-256)
- Kontrol Akses: Kontrol akses berbasis peran yang ketat dan persyaratan otentikasi
- Infrastruktur Aman: Dihosting pada infrastruktur yang aman, tersertifikasi SOC 2 Type II
- Audit Reguler: Penilaian keamanan dan pengujian kerentanan
- Backup Data: Backup otomatis reguler dengan enkripsi
6. Retensi Data
Kami menyimpan data Anda hanya selama diperlukan untuk tujuan yang diuraikan dalam kebijakan ini.
Proses Penghapusan Akun
Hari 1-7: Periode grace - Akun ditandai untuk dihapus tetapi dapat dibatalkan
Hari 8-30: Akses dihapus - Akun tidak dapat diakses oleh Anda
Hari 31-90: Pembersihan akhir - Kredensial login dan data pribadi dihapus permanen
Setelah 90 Hari: Penghapusan lengkap - Tidak ada pemulihan yang mungkin
Penting: Tanggung Jawab Kepatuhan Pajak Anda
Peraturan perpajakan Indonesia mengharuskan bisnis menyimpan catatan keuangan selama 10 tahun.
Ini adalah tanggung jawab ANDA sebagai pemilik bisnis, bukan tanggung jawab AkunIndo.
Kami SANGAT merekomendasikan:
- Ekspor data Anda SEBELUM penghapusan
- Simpan file yang diekspor minimal 10 tahun (persyaratan hukum pajak Indonesia)
- Simpan backup dengan aman untuk potensi audit pajak
7. Hak Perlindungan Data Anda
Berdasarkan GDPR (Hukum Uni Eropa)
- Hak Akses (Pasal 15) - Minta konfirmasi data pribadi apa yang kami proses
- Hak Rektifikasi (Pasal 16) - Koreksi data pribadi yang tidak akurat
- Hak Penghapusan (Pasal 17) - Minta penghapusan data pribadi Anda
- Hak Pembatasan Pemrosesan (Pasal 18) - Minta kami membatasi penggunaan data
- Hak Portabilitas Data (Pasal 20) - Terima data Anda dalam format yang dapat dibaca mesin
- Hak Keberatan (Pasal 21) - Keberatan terhadap pemrosesan berdasarkan kepentingan sah
- Hak Menarik Persetujuan (Pasal 7(3)) - Tarik persetujuan untuk pemrosesan berbasis persetujuan
- Hak Mengajukan Keluhan (Pasal 77) - Keluhan ke otoritas pengawas
Berdasarkan UU PDP (Hukum Indonesia)
Warga Indonesia memiliki hak berikut berdasarkan UU PDP Pasal 5:
- Hak mengakses data pribadi
- Hak memperbaiki data pribadi
- Hak menghapus data pribadi
- Hak portabilitas data
- Hak keberatan terhadap pemrosesan
- Hak membatasi pemrosesan
- Hak menarik persetujuan
- Hak mengajukan keluhan ke Kominfo
Cara Melaksanakan Hak Anda:
- Email: privacy@akunindo.com
- Kami akan merespons dalam 30 hari (GDPR) / 14 hari (UU PDP)
8. Pemrosesan Otomatis dan AI
Fitur Bertenaga AI
AkunIndo menggunakan kecerdasan buatan untuk:
- Optical Character Recognition (OCR): Mengekstrak teks dari gambar struk
- Kategorisasi Pengeluaran: Menyarankan kategori pengeluaran berdasarkan detail transaksi
- Pengenalan Merchant: Mengidentifikasi nama vendor dari struk
- Ekstraksi Jumlah: Membaca jumlah transaksi dari gambar
Tidak Ada Keputusan Sepenuhnya Otomatis
Penting: AkunIndo TIDAK membuat keputusan berdasarkan pemrosesan otomatis saja yang menghasilkan efek hukum atau efek signifikan serupa pada Anda.
- Saran AI memerlukan konfirmasi Anda
- Anda memiliki kontrol penuh untuk menerima, memodifikasi, atau menolak kategorisasi AI
- Anda dapat memasukkan semua data secara manual tanpa menggunakan fitur AI
Batasan Akurasi AI
Harap dicatat:
- Kategorisasi AI TIDAK 100% akurat
- OCR mungkin salah membaca teks, jumlah, atau tanggal
- Anda harus meninjau dan memverifikasi semua data yang dihasilkan AI
Kami tidak bertanggung jawab atas:
- Kategorisasi yang salah atau kesalahan OCR
- Kesalahan pengajuan pajak berdasarkan saran AI
- Keputusan keuangan yang dibuat menggunakan data yang dihasilkan AI
9. Izin Aplikasi Seluler
AkunIndo meminta izin perangkat berikut:
- Akses Kamera: Memindai struk langsung di aplikasi
- Akses Galeri Foto: Memilih foto struk yang ada
- Akses Jaringan: Menyinkronkan data dengan server, memproses OCR
- Notifikasi (Opsional): Penyelesaian OCR, ekspor siap, pengingat langganan
Izin yang TIDAK Kami Minta
Untuk privasi Anda, AkunIndo TIDAK meminta:
- Akses lokasi
- Akses kontak
- Akses mikrofon
- Akses kalender
10. Prosedur Pelanggaran Data
Dalam Kasus Pelanggaran Data
Timeline Respons Kami:
0-24 jam: Deteksi & Penilaian - Tim keamanan menilai ruang lingkup dan tingkat keparahan
24-72 jam: Notifikasi - Laporan ke otoritas dan pengguna yang terkena dampak jika berisiko tinggi
72+ jam: Remediasi - Kerentanan diperbaiki, langkah keamanan tambahan diterapkan
11. Privasi Anak
AkunIndo tidak ditujukan untuk digunakan oleh individu di bawah usia 18 tahun. Kami tidak secara sadar mengumpulkan informasi pribadi dari anak-anak.
12. Perubahan Kebijakan Privasi Ini
Kami dapat memperbarui Kebijakan Privasi ini dari waktu ke waktu. Ketika kami membuat perubahan, kami akan memberitahu Anda melalui:
- Memposting kebijakan yang diperbarui di website kami dengan tanggal "Terakhir Diperbarui" yang baru
- Mengirim pemberitahuan email (untuk perubahan signifikan)
- Menampilkan notifikasi dalam aplikasi
13. Hubungi Kami
Jika Anda memiliki pertanyaan, kekhawatiran, atau permintaan mengenai Kebijakan Privasi ini atau praktik data kami, silakan hubungi kami:
- Email: privacy@akunindo.com
- Email Dukungan: support@akunindo.com
- Telepon/WhatsApp: +62 811 305 777 82
- Website: akunindo.com
Untuk masalah terkait keamanan:
- Email: security@akunindo.com
14. Riwayat Versi
Versi 1.0 (11 November 2025)
Rilis Komprehensif Awal:
- Identitas dan yurisdiksi Pengendali Data (operator Jerman)
- Daftar lengkap pemroses pihak ketiga dengan detail kontak dan perlindungan
- Semua hak subjek data GDPR (Pasal 15-22, 77) dengan prosedur
- Delapan hak subjek data UU PDP secara eksplisit
- Tabel dasar hukum pemrosesan (kepatuhan GDPR Pasal 6)
- Jadwal retensi data terperinci dengan penjelasan kepatuhan hukum pajak (persyaratan 10 tahun)
- Pengungkapan AI/pengambilan keputusan otomatis (GDPR Pasal 22)
- Prosedur notifikasi pelanggaran data (komitmen 72 jam)
- Bagian penanganan data multi-organisasi (hak pemberi kerja/karyawan)
- Pengungkapan izin aplikasi seluler
- Kerangka transfer data internasional dengan Standard Contractual Clauses (SCC)
Dengan menggunakan AkunIndo, Anda mengakui bahwa Anda telah membaca, memahami, dan menyetujui Kebijakan Privasi ini.